Privacy Policy
1. Introduction
Prize League ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, platform, competitions, and related services available through prizeleague.co.uk.
Prize League operates a skill-based competition platform offering competitions including prize draws, leaderboard-based games, and instant draw competitions. By creating an account or using our services, you acknowledge the practices described in this Privacy Policy.
2. Company Information
Company Name: Prize League
Registered Office: 118 Windsor Road, London E7 0RB, United Kingdom
Company Registration Number: 17338919 (Subject to confirmation following Companies House approval)
Privacy Contact Email: prizeleagueadmin@gmail.com
3. Information We Collect
We may collect and process the following categories of personal information.
3.1 Account Registration Information
When you create a Prize League account, we may collect:
- Full name;
- Email address;
- Telephone number;
- Date of birth;
- Residential address;
- Username;
- Account login information;
- Other information required to create and manage your account.
This information helps us create and manage your account, verify your eligibility, provide access to competitions, and communicate with you.
4. Age and Eligibility Verification
Prize League competitions are strictly available only to users aged 18 years or older. We may collect and verify date of birth information to confirm eligibility, prevent underage participation, and comply with applicable legal requirements. Where required, we may request additional identity verification documents.
5. Competition and Gameplay Information
When you participate in Prize League competitions, we may collect information relating to your participation, including:
- Competition entries;
- Competition history;
- Skill-based questions answered;
- Puzzle solutions;
- Game performance;
- Scores achieved;
- Leaderboard positions;
- Completion times;
- Rankings;
- Results;
- Winning history.
This information is used to operate competitions, determine results, manage leaderboards, verify winners, prevent cheating, and improve our platform.
6. Skill-Based Competition Information
Prize League operates skill-based competitions where users may participate through skill-based questions, puzzles, challenges, competitive games, leaderboard competitions, or other skill-based activities. We may collect information relating to your performance to administer competitions fairly and accurately.
7. Payment and Financial Information
7.1 Deposits
Prize League may use third-party payment providers, including Stripe and TrueLayer. These providers are used only for processing deposits made by users on the Prize League platform. Payment providers process payments according to their own privacy policies and security procedures. Prize League does not store complete payment card details.
7.2 Prize Withdrawals
Prize withdrawals are not processed through Stripe or TrueLayer. Prize payments are processed manually by Prize League through the Company's business bank account. To process prize payments, we may collect:
- Bank account holder name;
- Bank name;
- Sort code;
- Account number;
- Other information required to complete payment.
Bank details are used only for processing prize payments, confirming payment ownership, preventing fraud, maintaining financial records, and meeting legal obligations.
8. Winner Verification Information
Before releasing certain prizes, Prize League may require additional verification. This may include proof of identity, proof of address, confirmation of bank account ownership, or other information reasonably required to verify eligibility. For prizes exceeding £1,000, additional identity verification checks may be required. Failure to complete required verification may prevent prize payment.
9. Referral Programme Information
Prize League may operate referral promotions. If you participate in our referral programme, we may collect information including referral codes, referral links, referred user information, referral completion status, and promotional rewards issued. This information is used to manage referral rewards, confirm qualifying referrals, and prevent abuse of promotional offers. Referral rewards may include free competition entry tickets.
10. Postal Entry Information
Where competitions provide a free postal entry route, we may collect information submitted through postal entries, including name, contact details, competition entered, skill-based answer or solution, and account details where required. This information is used only to process competition entries, verify eligibility, include valid entries in competitions, and administer prizes.
11. Winner Announcements and Publicity
If you win a Prize League competition, we may publish limited winner information for transparency purposes. This may include username, first name, surname initial, town or region, and competition won. We will not publish unnecessary personal information. Where promotional content is required, we may request additional permission before using photographs, videos, or testimonials.
12. Cookies and Google Analytics
Prize League uses cookies and similar technologies to improve Website performance. We may use Google Analytics to understand how users interact with our Website. Information collected may include pages visited, website usage patterns, device information, browser information, approximate location information, and traffic sources. This information helps us improve website functionality, analyse user behaviour, and improve user experience.
13. Fraud Prevention and Security Monitoring
We may monitor account activity, gameplay activity, and transactions to identify multiple accounts, fraudulent behaviour, automated gameplay, unfair competition advantages, suspicious transactions, and attempts to manipulate results. We may investigate unusual activity and take appropriate action, including restricting accounts.
14. Anti-Money Laundering Checks
Prize League may conduct checks to prevent fraud, money laundering, illegal activity, or misuse of the platform. We may verify user identity, monitor transactions, request additional information, and maintain records required for compliance purposes.
15. How We Use Your Information
We use personal information to provide our services, manage accounts, operate competitions, process deposits, pay prizes, verify winners, maintain security, prevent fraud, communicate important updates, improve our services, and meet legal obligations.
16. Sharing Your Information
We may share information with trusted third parties where necessary, including payment providers, website hosting providers, analytics providers, technology service providers, identity verification providers, professional advisers, and legal or regulatory authorities where required. We do not sell personal information to third parties.
17. Data Security
We take reasonable measures to protect personal information against unauthorised access, loss, misuse, disclosure, and alteration. However, no online system can guarantee complete security.
18. Data Retention
We retain personal information only for as long as necessary for providing services, maintaining records, preventing fraud, and meeting legal requirements. When information is no longer required, we will securely delete or anonymise it.
19. Your Data Protection Rights
Under UK data protection laws, you may have rights including:
- Requesting access to your personal information;
- Requesting correction of inaccurate information;
- Requesting deletion where appropriate;
- Restricting processing;
- Objecting to certain uses;
- Requesting a copy of your information.
Requests can be made by contacting: prizeleagueadmin@gmail.com
20. Changes to This Privacy Policy
Prize League may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.
21. Contact Us
If you have questions regarding this Privacy Policy or how we handle your information, please contact:
Prize League, 118 Windsor Road, London E7 0RB, United Kingdom.
Email: prizeleagueadmin@gmail.com